Refund Policy

Thank you for choosing Prime Tech Dynamics. We aim to ensure your satisfaction with every purchase you make through our website. However, we understand that circumstances may arise where a refund is necessary. This refund policy outlines the terms and conditions governing refunds for products or services purchased directly from our website.

1. Refund Eligibility
   1. We offer refunds for products or services purchased directly through our website within 7 days of the purchase date.
   2. To be eligible for a refund, the product or service must be in its original condition and packaging.
   3. Refunds are subject to approval and may be denied if the product or service does not meet our eligibility criteria.
2. Refund Process
   1. To request a refund, please contact our customer support team at sandeepk@ayushitatech.com within the specified refund period.
   2. Provide your order number and details explaining the reason for your refund request.
   3. Our customer support team will review your request and notify you of the approval or rejection of your refund.
   4. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
3. Non-Refundable Items
   1. Certain products or services may not be eligible for refunds, including but not limited to:
      1. Downloadable software products
      2. Customized or personalized services
      3. We reserve the right to determine the refund eligibility of specific products or services on a case-by-case basis.
4. Cancellation Policy
   1. If you wish to cancel an order before it has been processed or shipped, please contact our customer support team immediately.
   2. Once an order has been processed or shipped, it may not be eligible for cancellation, and our standard refund policy will apply.
5. Contact Us
   1. If you have any questions or concerns regarding our refund policy, please contact us at sandeepk@ayushitatech.com. Our customer support team will be happy to assist you and address any inquiries you may have.